Bought this vacuum about 4 months ago. I clean it every time I use it.
Today I vacuumed my rug and then was using the handtool to vacuum my chair and smelled smoke. I turned around and there was smoke coming from under the vacuum and was melting my rug. I am furious as now my very expensive rug is ruined and my new piece of junk vacuum cleaner is not usable. I didn't get custody of my Dyson in the divorce and was forced to buy this piece of garbage.
I at least expected it to last more than 4 months. I didn't keep my receipt or the box as I assumed it would work and never dreamed this would happen. I am a single mom and can't afford to replace the rug or the vacuum. I will never buy a Bissel product again.
Cheaply made and should be considered disposable - use a few times and throw away. Disgusted.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $700. The author is overall dissatisfied with Bissell. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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