Bissell Contact Information

Toll-Free Number:

  • (800) 237-7691

Customer Service:

  • (800) 237-7691

Sales Department:

  • (616) 453-4451

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Currently you can call only US numbers.

Headquarters Address:

2345 Walker Ave NW
Grand Rapids, MI 49544

Fax:

(616) 791-0662

Other Info:

Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
Sun: 10am to 7pm ET

Social Networks:

Summary of Bissell Customer Service Calls

153 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
04:33 AVG CALL DURATION
16% ISSUES RESOLVED

Customers Contact Bissell to Ask about:

Product/ Service:

  • “I just bought my vacum and the belt broke”
  • “Tb hose cradle broke and I need a new one part no.BVG1P006031”
  • “Purchased a volt 12/17 and the handle has already broke”

Request for Information:

  • “Warranty questions”
  • “I need to know how many payments I have to make on my product”
  • “Find out how to put cleaner in machine”

Payments and Charges:

  • “I thought I ordered the crossover vacuum up and to make payments on it but just wondering where it was at or what happened”
  • “Payment due date”
  • “My bolt will not charge anymore. I have only had it a few months”

Return/ Replace:

  • “I just bought a vacuum at walmart, didnt even open it, tried to return it and its been used. Its disgusting clogged with hair and dirt”
  • “Replacement brush for spotbot”

Shipping and Delivery:

  • “Didn't receive complete order”
  • “Didn't receive order”

Other:

  • “I need a belt for my basil vacuum cleaner”
  • “Cap for pro heat Revolution 2X”
  • “My vacuum isn’t working”

Bissell Rating Stats

2.0 out of 5 stars
based on 24 reviews
See all 59 reviews reviews

Rating stats

  1. 11 reviews
  2. 6 reviews
  3. 3 reviews
  4. 2 reviews
  5. 2 reviews

Rating trend

About Bissell

Top 5 Bissell Services

Customer Care, Vacuum Cleaner Repair

Top 5 Likes about Bissell

When the product worked it was great, Weight of it

Top 5 Dislikes about Bissell

Short product life, Quality of either machine, Product is made poorly, Poor quality, Incompetence

Summary

Bissell works in home cleaning industry. Company was founded in 1876 and it is headquartered in Grand Rapids, MI. Also company has offices in Australia, Canada, China, New Zealand, Russia, Taiwan and United Kingdom. Bissell produces such cleaning products as vacuums, carpet deep cleaners, cleaning formulas, steam cleaners, sweepers, mops and brooms. All products serve for different cleaning needs like pet clean-up, allergen control, eco-friendly, multi surface, quick and easy, deep down, lightweight and small living spaces. Bissell sells its products under Woolite, Pawsitively Clean, and BigGreen brand names. Company offers free shipping on vacuums, deep cleaners, steam products, sweepers, mops and brooms.

Bissell reviews and complaints

Bissell is ranked 179 out of 2601 in Appliances and Electronics category

Area Served

USA

Payment Methods

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Bissell Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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