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Contact Bissell Customer Service

How to Reach a Person at Bissell

Verified Contact Information

Toll-Free Number:

  • 1-800-237-7691
    US. General Product Support
Call Now

Customer Service:

  • 1-800-263-2535
    Canada
  • 1-844-383-2630
    US, Wi-Fi Connected Product Support Only
  • +6 480 024 7735
    New Zealand Inquiries

Legal:

  • 1-855-733-4766
    Privacy Inquiries

Sales/ Reservations:

  • 1-616-453-4451

Legal:

privacy@bissell.com
Privacy Inquiries
consumercentral@bissell.com
Send Message

Bissell Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bissell Phone Number
1 (800) 237-7691
Average Hold Time
00:01:49
Average Calls duration
5 minutes
Most Popular Bissell Email Address
privacy@bissell.com
Bissell Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact Bissell Customer Service?

Most Popular Number:

(800) 237-7691
US. General Product Support
Total calls: 1 725 Issues resolved: 87 Last call: Jun 6, 2026

Bissell has published phone numbers to ensure customer care is as effortless as possible. Contact Bissell customer service for US general product support and other queries. For this, the toll-free customer service number is 1-800-237-7691. Similarly, if your questions are inclined to the US, Wi-Fi-connected product support only, it's best to dial Bissell customer service number, 1-844-383-2630. However, if you are from Canada, contact the Bissell support team by dialing 1-800-263-2535. In addition to all these numbers, one more contact number for privacy concerns is 1-855-733-4766.

Bissell corporate office is at Bissell Homecare, Inc., 2345 Walker Ave NW Grand Rapids, Michigan 49544, United States. While this is the Bissell headquarters, there are other offices worldwide. This makes it easy for customers to visit the office closest to them if they are having trouble or call the respective office directly. For users in Australia, the Bissell corporate office is at 42 Rocco Drive, Scoresby, Victoria 3179. The Netherlands corporate office is at Stadhouderskade 55, Floor 2, Amsterdam 072 AB. The United Kingdom office can be visited on the Ground Floor, 226 Berwick Avenue, Slough, Berkshire SL14QT. Lastly, Bissell corporate office in Canada is at 2100 Derry Road West, #105, Mississauga, Ontario L5N 0B3.

The Bissell customer support team is ready to help you via call during business hours. Similarly, there are limited operational hours during which you can call, chat, and send text to the company's agent and get the necessary assistance. The working hours start at 9:00 AM and end at 9:00 PM ET, Monday through Friday. On Saturday, the business hours close at 8:00 PM, beginning at 9:00 in the morning. However, if you decide to write an email to Bissell customer support, you can expect to receive a response in one to two business days. So, it's best for non-urgent product troubleshooting and mobile app queries.

PissedConsumer Club

Contact Information

Bissell Website:

Bissell Help Center:

Corporate Office Address:

Bissell Homecare, Inc.
2345 Walker Ave NW
Grand Rapids, Michigan 49544
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 9:00 pm ET

Saturday: 9:00 am - 8:00 pm ET


Locations:

Australia

42 Rocco Drive,

Scoresby,

Victoria 3179


The Netherlands

Stadhouderskade 55, Floor 2,

Amsterdam 072 AB


United Kingdom

Ground Floor, 226 Berwick Avenue,

Slough,

Berkshire SL14QT


Canada

2100 Derry Road West, #105,

Mississauga,

Ontario L5N 0B3

More contact details

Fax:

+1-616-791-0662

Summary of Bissell Customer Service Calls

2K TOTAL
CALLS
05:05 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bissell?

Product/ Service Question:

  • “Missing screws to connect handle model2260”
  • “Broken vacuum”
  • “Vacuum does not work”

Request for Information Question:

  • “Cannot figure out how to put vacuum bag on”
  • “Not sure how to use it”
  • “Checking on exchange on order”

Shipping and Delivery Question:

  • “Never received my warranty covered vacuum cleaner”
  • “I can't get the trigger for the water to come out.”
  • “Did not receive a charger with my Bissell pet Hair eraser lithium ion”

Return/ Replace Question:

  • “Belt replacement”
  • “Need a replacement part”
  • “Won't change”

Payments and Charges Question:

  • “My crosswave goes red and won't charge”
  • “I can’t get my Bissell Crosswaite cordless max to charge and I don’t know how to reset it”
  • “My Bissell cross wave will not charge. I get just an orange circle around the icon that shows how much it charges but no numbers.”

Staff Question:

  • “Talk to a customer service agent”
  • “Need service center near me and register my steamer mop.”
  • “Need to speak to a manufacturing manager”

Refund Question:

  • “Refund please”
  • “Refund after 16 send it back”
  • “Belts dont fit/would like a refund!!”

Activation/ Cancellation Question:

  • “Cancel an order”

Website/ Application Question:

  • “I'm having trouble downloading the Bissell Crosswave App.”
  • “I can't download the Bissell Conect on my iPhone 12 pro”
  • “Your site is not taking my order”

Account Question:

  • “Verify my address”
  • “Help with creating online account”
  • “Vacuuming clogging”

Cards Question:

  • “Using a gift card”
  • “My card on my vacuum broke and I do have a warranty”

Employment Question:

  • “Doesnt do its job as advertised”

Other Question:

  • “Charity”
  • “Inquiring about pet charity”
  • “I have a loose part in clean water dispenser”

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