Contact Bissell Customer Service
Bissell Phone Numbers and Emails
Toll-Free Number:
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(800) 237-7691US. General Product Support
Customer Service:
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(800) 263-2535Canada
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(844) 383-2630US, Wi-Fi Connected Product Support Only
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+6 480 024 7735New Zealand Inquiries
Bissell Emails:
How to Contact Bissell Customer Service?
Most Popular Number:
| Total calls: 1 680 | Issues resolved: 84 | Last call: Jun 22, 2025 |
Bissell Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bissell Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bissell is 8002377691. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Bissell may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bissell Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bissell is 8002377691. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Bissell may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Bissell mainly because of product/ service, request for information, shipping and delivery.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bissell is privacy@bissell.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Bissell Website:
Bissell Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 9:00 pm ET
Saturday: 9:00 am - 8:00 pm ET
Locations:
Australia
42 Rocco Drive,
Scoresby,
Victoria 3179
The Netherlands
Stadhouderskade 55, Floor 2,
Amsterdam 072 AB
United Kingdom
Ground Floor, 226 Berwick Avenue,
Slough,
Berkshire SL14QT
Canada
2100 Derry Road West, #105,
Mississauga,
Ontario L5N 0B3
Fax:
Bissell Customer Service Reviews
I started this experience almost 2 years ago. The handle broke.
No problem, I've bought the extended warranty. Almost 2 years later and 3+ failed attempts. It eventually found its way into their High Investigation Team's hand. Wow!!!
Are these guys ever unhelpful (useless). Shout out to Arturo. Thanks for unsuccessfully helping me and eventually failing me. Then, blaming me as a way to dismiss my case.
Please read this: BUY A DYSON. It's a better product and they know how to provide a better customer service experience. Not strife, stressed, and depressed.
I hope this helps someone to avoid this experience which I've had. Never again.
How Good is Bissell's Customer Service?
Summary of Bissell Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bissell?
Product/ Service Question:
- “Por un producto que compre”
- “Because my new Bissell is not working”
- “Steam mop not working”
Request for Information Question:
- “Information on your products”
- “Plugged it up and started smoking I was wondering, how much would it cost to get it?”
- “Order status”
Shipping and Delivery Question:
- “Need shipping ladel”
- “Did not receive order confirmation”
- “I can't get the bottom off my bissell”
Return/ Replace Question:
- “Belt replacement”
- “Need a replacement part”
- “Won't change”
Payments and Charges Question:
- “My Bissell cross wave will not charge. I get just an orange circle around the icon that shows how much it charges but no numbers.”
- “Battery charger”
- “Repayment parts partition center”
Staff Question:
- “Talk to a customer service agent”
- “Need service center near me and register my steamer mop.”
- “Need to speak to a manufacturing manager”
Refund Question:
- “Refund after 16 send it back”
- “Belts dont fit/would like a refund!!”
- “Refund”
Activation/ Cancellation Question:
- “Cancel an order”
Website/ Application Question:
- “I'm having trouble downloading the Bissell Crosswave App.”
- “I can't download the Bissell Conect on my iPhone 12 pro”
- “Your site is not taking my order”
Account Question:
- “Verify my address”
- “Help with creating online account”
- “Vacuuming clogging”
Cards Question:
- “Using a gift card”
- “My card on my vacuum broke and I do have a warranty”
Employment Question:
- “Doesnt do its job as advertised”
Other Question:
- “My sweeper motor just burned up for the second time this was powerforcetubro pet sweeper”
- “Cleaning tools”
- “Your new spin wave smart stem not heating properly and no directions in box”
Compare Bissell Customer Service To
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