Bought a carpet cleaner. It Never worked.

Still in brand new condition. Bissell performed an investigation and DID find it was a defective motor, and had never been used, but because it was outside of the official warrantee and only within the extended warrantee, it was not covered. My spouse and I are both physicians. This company is pathetic and cheap.

We would never purchase a Bissell product again. The costumer service also lied saying they called back and left a message. This was a complete lie. By not calling back they thought we would forget about it.

Terrible company with poor ethics and products. Do not buy a Bissell product.

Monetary Loss: $200.

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