Bissell - Defective carpet cleaner not covered
Bought a carpet cleaner.It Never worked.
Still in brand new condition. Bissell performed an investigation and DID find it was a defective motor, and had never been used, but because it was outside of the official warrantee and only within the extended warrantee, it was not covered. My spouse and I are both physicians. This company is pathetic and cheap.
We would never purchase a Bissell product again. The costumer service also lied saying they called back and left a message. This was a complete lie. By not calling back they thought we would forget about it.
Terrible company with poor ethics and products.Do not buy a Bissell product.
Monetary Loss: $200.